1.7. My geocache has not been reviewed
We understand that it can be a tense time waiting for your new geocache to be published. Keep in mind that reviewers are volunteers that do quite a bit of work for the geocaching community. If your geocache isn't reviewed right away, please be patient.
The Review Process
If you've successfully submitted a geocache for review, and have read the email from firstname.lastname@example.org, you know that geocache listings are reviewed by community volunteer reviewers. Reviewers strive to begin the review within 7 days of enabling your listing. You may experience longer than normal waiting time in the week following a holiday, or after a large geocaching event. We ask for your patience. Please keep in mind that reviewers are volunteers and sometimes things come up in their lives that delay geocache review.
Communications from the Reviewer
Your geocache may be published as submitted, or the reviewer may have questions or concerns which they will post in a log to the geocache page (Reviewer Note). Please read and respond to those questions or concerns. Do this by posting a Reviewer Note on the cache page. All Reviewer notes will delete upon publication.
Possible Reasons for a Delay
If your enabled listing is not reviewed within seven days after receiving the "Geocache Report Submitted" email, please make sure your geocache listing has been submitted and enabled.
Submitted, unpublished geocaches can be seen on your profile page. If a geocache appears under "Your Unpublished Disabled Geocaches", you will need to go to the geocache page and enable the listing.
If the geocache does not appear on either list, there may have been an issue with the submission process, and you will want to submit the geocache listing again.
It is also possible that the geocache was reviewed, determined to be not publishable and archived by the reviewer. If this happens, you will receive an email alert.
For submitted, enabled geocaches that have been awaiting review for more than seven days, please contact the local reviewer through their profile page. Be sure to include the GC code in your message.
Note: It is a good idea to verify that you can receive from email@example.com (sometimes this email is caught by your Spam filter; if so, you can update your Spam settings). To see what email address is associated with your account, visit Your Account Details and check your validated email addresses under Email Preferences.