4.2. Publication of Caches
We understand that it can be a tense time waiting for your new geocache to be published.
Time to begin review process
If you've successfully submitted a cache for review, and have read the email from noreply@Geocaching.com, you know that geocache listings are reviewed by volunteers. Reviewers strive to begin the review within 7 days of enabling your listing. You may experience longer than normal waiting time in the week following a holiday, or after a large geocaching event. We ask for your patience. Please keep in mind that reviewers are volunteers and sometimes things come up in their lives that delay cache review.
Communications from the reviewer
Your cache may be published as submitted, or the reviewer may have questions or concerns which they will post in a log to the cache page (Reviewer Note). Please read and respond to those questions or concerns. Do this by posting a Reviewer Note on the cache page. All Reviewer notes will delete upon publication.
Possible reasons for a delay
If your enabled listing is not reviewed within 7 days after receiving the initial "Cache Report Submitted" email, you will want to check that your cache listing has been submitted and enabled. All of your submitted, unpublished caches will appear on this page http://www.geocaching.com/my/default.aspx under "Your Geocaches Waiting for Review." If a cache appears under the "Your Unpublished Disabled Caches", you will need to go to the cache page and enable the listing.
If the cache does not appear on either list, there may have been an issue with the submission process, and you will want to submit the cache listing again through this tool: http://www.geocaching.com/hide/cachebasics.aspx.
It is also possible that the cache was reviewed and because of problems with the cache, was archived by a reviewer as not publishable. If this has occurred an email will be sent from email@example.com, so check your inbox. You can also check your profile page for unpublished, archived listings http://www.geocaching.com/my/geocaches.aspx?archived=y. If you disagree with the decision to archive the listing, send an email to firstname.lastname@example.org or contact the reviewer through their profile page. Include the GC code and explain your point, respectfully.
Cache submitted, delayed review
If the cache is enabled and has been awaiting review for 7 days or more, please contact the local reviewer through their profile page, or email email@example.com. Include the GC code of the cache to expedite the follow up process.
Note: It is a good idea to verify that you can receive from firstname.lastname@example.org (sometimes this email is caught by your Spam filter; if so, you can update your Spam settings). To see what email address is associated with your account, visit Your Account Details, under Your Validated E-Mail Addresses http://www.geocaching.com/account/default.aspx. To see what email address is associated with your account, visit Your Account Details, under Your Validated E-Mail Addresses http://www.geocaching.com/account/default.aspx.