6.1. Trackable code policy
Geocaching HQ only sells trackable codes in bulk. The minimum order is 50 codes, and each code costs $1.50 (USD). To buy codes, submit an order form with your trackable details and design.
Typically, orders take 2 business days to process. We’ll send you an email when your design is approved. We’ll provide a CSV file with your trackable codes, activation codes, and series numbers. And don’t worry about trackable pages. For each code that you purchase. we’ll automatically create a unique page on our website and app.
Design and manufacture
Geocaching HQ does not design or manufacture custom game pieces. We only approve trackable designs and generate codes. Contact a manufacturer to order physical game pieces in bulk. To make one item trackable, browse Travel Bug® trackable sets on Shop Geocaching or one of our official retailers.
All content in your trackable design must
- Be your property or used with all necessary permissions.
- Be suitable for all ages. No nudity, profanity, or offensive material.
Your trackable design must include text that directs people to our website. For example, “Track on Geocaching.com.” We want people to know where they can learn more about the trackable and the game. This helps teach new geocachers to grab and drop trackables, instead of keeping them as swag items.
Geocaching HQ owns the trademarks and copyrights for a number of logos and the icons found on our website. Our Geocaching logo and Travel Bug logo are federally registered trademarks. You can use the Geocaching logo, Signal The Frog® logo, Cache In Trash Out® logo or the cache type icons (all together, “Geocaching HQ Property”) in your design subject to the following requirements:
- Any design that incorporates the Geocaching HQ Property must be pre-approved by Geocaching HQ.
- Geocaching HQ Property must not be modified in any way.
- If your design includes the Geocaching logo, it must include the ® symbol next to the logo. If your design includes the Signal The Frog logo or the Cache In Trash Out logo, it must include the ™ symbol next to the logo.
- Your use of Geocaching HQ Property is only approved for the uses and designs disclosed to us at the time of approval.
- You must not attempt to register as a trademark or copyright any Geocaching HQ Property and all goodwill associated with your use of Geocaching Property belongs exclusively to Geocaching HQ.
- The rights granted above can be terminated by us at any time for any reason.
Additionally, you agree that Geocaching HQ shall have no liability for and that you will defend, indemnify and hold Geocaching HQ harmless against any and all damages, liabilities attorneys’ fees or costs incurred by Geocaching HQ arising out of or in any way connected with: the design, creation, manufacture, sale, distribution, labeling or advertisement of any product or design of yours that includes a trackable code and/or any Geocaching HQ Property.
If you’d like to use the Travel Bug® logo, email firstname.lastname@example.org. The EarthCache logo is not owned by Geocaching HQ. If you’re interested in using it, please go to www.earthcache.org for information on seeking permission.
Trackable code resale
You may not resell trackable codes. If you own unused codes, let us know! We can apply them to your next trackable series.
If we determine that you have resold trackable codes, we may remove the codes from Geocaching.com and revoke your purchasing privileges.
It’s okay to resell trackable game pieces. However, if your geocoin is not trackable and has the Geocaching logo, you may not sell it without written permission from Geocaching HQ.
This policy and the pricing contained in it are subject to change at any time.
Trackable code refunds
If you want to receive a refund for trackable codes, you must email email@example.com with the request within 30 days of the transaction date. The transaction date is the date that your payment method is processed. It is listed in your email receipt. View the entire trackable code refund policy for more information.
Personalize your trackables with custom icons, promotional text, and more!
|Custom icon||$150 (USD)||Please provide the image file in 2 sizes, 16×16 px and 32×32 px. Must be in GIF format.|
|Custom activation code||Free||Must be 10 alphanumeric digits or fewer.|
|Custom prefix||Free||Must be 2 alphanumeric digits. If you reuse a custom prefix, you can still request a new icon.|
|“EV” prefix||Free||Only for trackables at geocache events.|
|Custom or promotional text||$400 (USD)||To order custom text, email firstname.lastname@example.org after you submit your order. Custom text appears on your trackable pages to explain or promote your trackable theme. It may include 10 lines of text, 3 clickable links, and 1 image in GIF format. Maximum image size is 250×400 px. We allow 1 update to custom text after the series goes live.|